Restaurant menus rank among the most powerful marketing tools that restaurants use. Simple or complex menus reveal culinary style, price range, variety and style without unnecessary verbiage. Restaurants use them on-premises and in their windows, but up to 60 percent of eateries fail to take advantage of publishing their menus online.
Customers primarily consult restaurant menus to choose where to dine. An increasing number of consumers use mobile phones to search for restaurants, study menus and make reservations. If customers can’t find a restaurant’s menu online, then the business loses income and referrals.
Restaurant can post their menus on their own websites or make arrangements with suppliers and local businesses to post menus. Other options include posting links to the menu, add menus to online advertising sites and displaying menus on social media home pages. Restaurateurs can choose from free and paid posting services to get their menus publicized.
Free menu-posting sites include delivery services, menu-design companies, local spas and industrial employers. Some hotels, assisted-living facilities and apartment communities allow restaurants to post menus on their websites as a convenience to guests and tenants.
Local directories and search companies often post menus or provide design services. Restaurant website design is a critical step in making menus available to local search engines. PDFs don’t work as well because they require downloads; restaurants need to format their menus with HTML so that search engines can find the menus.
Menu distributors and printers often allow restaurants to post their menus as an inducement for printing in-house menus. Popular menu distributors include:
Restaurants offer various services for customers such as substituting ingredients, cooking for people with special diets and preparing vegetarian or vegan versions of dishes. Including this information attracts customers. Other information to post includes prices, detailed descriptions, culinary influences, daily specials and nutritional information.
Posting a menu and optimizing it are two different things. If restaurateurs are in a hurry to get a menu online, a PDF file can be a temporary advantage. However, thoughtful managers quickly replace stopgap PDFs with HTML-formatted menus. These menus become a seamless part of restaurant Web design, and they help strengthen SEO efforts.
It’s extremely important to optimize online menus because customers aren’t just choosing from various options—they’re deciding whether to go to a particular restaurant or not. What customers want to see depends on the style of cuisine.
Reputable surveys find that only 50 percent of independent restaurants have websites and only 40 percent of these companies bother posting their menus online. Like voting, restaurateurs should post their menus early and often to get incomparable marketing advantages. Choose professional images to illustrate the menu, and ensure that all menus are posted in HTML format for better SEO, fast access and greater visibility.